The placing of an order on this web site is agreeing to all terms and conditions stated below & at checkout. Please be sure you want the item. Since we do supply merchandise from all over the world there may be price adjustments at times. If there are any price adjustments you will be notified with ample time to cancel you order.
Local Shipping Terms and Conditions:
Please note that parts exceeding $255 value vary widely in size and weigth. Due to that your order might show $0 shipping. That means that accurate shipping charge will be calculated and added to your original invoice after measuring and weighing your order. All available orders will will be shipped within 24 to 36 hours of receipt. All backorders will be filled as quickly as possible. All merchandise shipped from NYC Choppers are carefully inspected before shipping. Please inspect product immediately upon receipt of shipment. Any damage after leaving our shipping department is the responsibility of the carrier; report it to your carrier immediately. All local orders will be shipped via UPS ground unless specified differently. Shipping prices might change without notice based on increasing UPS rates.
In order to return merchandise you need to obtain a RA (Return Authorization) number. Customer is responsible for return shipping and handling costs. Merchandise must be sent pre-paid and insured. It must be returned within 7 days of receipt in it's original packaging. Please be advised that special custom orders require additional time for handling, due to the fact that we must return them to the manufacture or distributor for processing restocking fees will be incurred. The nature of this indusrty is to apply restocking fees to avoid frivolous purchasing. Please mail all returns to NYC Choppers, 87 Powell Ave., Southampton, NY 11968. If upon inspection we find the merchandise to be in good and unused condition, we will usually issue a credit within 14 days of receiving the return; however please be advised that your credit card company may take up to 30 days to post to your account. There are absolutely no refunds on used, damaged by the customer or altered merchandise. Any returns sent C.O.D. will not be accepted.
International Order Returns:
To return an item from international order you must receive & re ship the item with the same expedance that it was shipped. Refusal of a shipment does not consitute a permissable return. All International returns must have an RA or (Return Authorization) number. Be received within 14 days of receipt and shipped prepaid or you will be held responsible for all costs or losses. Restocking fees can range as high as 30- 50 percent plus shipping. There are no acceptions.
NYC Choppers must be notified within 5 working days of the receipt of a shipment of any shortages or incorrect shipments. If you received the wrong item (different than was originally ordered), we will reimburse you for return shipping costs (standard shipping). The return item must be sent either UPS Ground or Parcel Post Insured or it will not be accepted. Exchanges are limited to current availability and it is best to check with NYC Choppers first to make sure item is in stock. Exchanges must be made within 10 days of receipt. Restock fees apply to all returns or exchanges.
Prices are subject to change without notice.
Special (Custom) Orders:
All special orders require are to paid in full. There are absolutely no cancellations, refunds or exchanges on special orders. This includes custom paint from Harley Davidson and anything specific to your application only (Examples: Custom gas caps, Cables, Brake Lines, Brakes, Tires, Carburetors, Air Cleaners & Handle Bars, etc). If there is a question please ask before ordering. The customer will be held responsible for ALL freight charges over and above restocking fees. Registration and use of this website acknowledges acceptance of all terms & conditions. There are no exceptions.
International Orders, Shipping Terms and Conditions:
- Customers in the below list of countries can now receive orders directly from NYC Choppers. If you do not see your country listed please contact us directly at firstname.lastname@example.org. We'll be glad to help you.
- To have us ship your order internationally (to an address outside of the United States), use our standard checkout. Please note that shipping rate will be calculated as of domestic shippment. We will try to find the most reasonable carrier and rate for your country and will adjust the rate accordingly. We wll also contact you via e-mail address provided by you to let you know the exact shipping charge.
- Please note that we do not currently ship to non-U.S. post office boxes.
- International orders may incur duties and taxes at the discretion of the country you are shipping to. The Recipient (the person your order will be shipped to) is responsible for all applicable duties and taxes associated with your order.
- Your nycchoppers.com order total DOES NOT include applicable duties, taxes and shipping rate.
- Due to the additional expense of shipping internationally, please verify that your order includes only those items you intend to purchase before completing your order.
- You are responsible for any additional charges to re-ship or forward your package if the package is undeliverable due to an incorrect shipping address.
- You are responsible for the expense of return shipping and any related duties and taxes.
- All orders must be paid for in U.S. dollars. Payments can be made by credit card or wire transfer to our bank in advance of shipping merchandise.
- See more terms regarding prices, exchanges, returns and custom orders that are applicable to all orders under terms.
NYC Choppers is now shipping to the following foreign countries:
British Virgin Islands
United Arab Emirates